Case Workspace

All Cases

@can('cases.create') New Case @endcan @can('cases.export') Export CSV @endcan

@if (!auth()->user()->hasRole('Client Viewer')) @endif

Overdue only

@csrf @method('DELETE')

@can('cases.edit') @endcan

@forelse ($cases as $case) @php $isCritical = $case->sentiment === 'Critical'; $overdue = in_array($case->status, $not_closed_statuses, true) && $case->created_at <= now()->subHours($sla_threshold_hours); $sentimentClass = match ($case->sentiment) { 'Positive' => 'sentiment-positive', 'Neutral' => 'sentiment-neutral', 'Negative' => 'sentiment-negative', 'Critical' => 'sentiment-critical', default => 'chip', }; @endphp @empty @endforelse

	ID	Client	Label	Sentiment	Status	Updated
	#{{ $case->id }}	{{ $case->client->name ?? '—' }}	{{ $case->label }}	{{ $case->sentiment }}	{{ $case->status }} @if ($overdue) Overdue @endif	{{ $case->updated_at?->diffForHumans() }}	View @can('cases.edit') Edit @csrf @method('DELETE') @endcan
No cases found.